Question 1

What exterior cleaning services do you offer?

Accepted Answer

Lofty Cleans provides residential and commercial window cleaning, water fed pole and traditional window cleaning, pressure washing, patio cleaning, driveway cleaning and roof cleaning.

Question 2

Which areas do you cover?

Accepted Answer

Hereford and surrounding areas, including Ross-on-Wye, Ledbury, Leominster, Bromyard and nearby villages. Send your postcode and we'll confirm.

Question 3

Do you clean residential and commercial properties?

Accepted Answer

Yes. Enquiries are welcomed from homeowners, landlords, letting agents, property managers and business premises.

Question 4

Can I request more than one service?

Accepted Answer

Yes. Select all the services that apply on the quote form and Lofty Cleans can review them together.

Question 5

Can I send photos with my enquiry?

Accepted Answer

Yes. Photos can help Lofty Cleans understand the job and may make it easier to provide an accurate quotation — email them to info@loftycleans.co.uk quoting your enquiry reference.

Question 6

How do I get a quote?

Accepted Answer

Call 07356 211527, message on WhatsApp, or complete the quote form on this website.

Question 7

Do you clean residential windows?

Accepted Answer

Yes. Residential window cleaning is available for houses, bungalows and flats across Hereford and surrounding areas.

Question 8

Do you offer commercial window cleaning?

Accepted Answer

Yes, for suitable shops, offices, hospitality venues and other business premises.

Question 9

What is water fed pole window cleaning?

Accepted Answer

Water fed pole window cleaning uses extendable poles to clean suitable windows from ground level, which can be useful for upper-floor and awkward windows where access allows.

Question 10

Do you still clean windows traditionally?

Accepted Answer

Yes. Traditional hand cleaning is used where it suits the glazing better, such as accessible and ground-floor windows.

Question 11

Do you clean frames and sills?

Accepted Answer

Please ask when requesting your quote and Lofty Cleans will confirm what's included for your property.

Question 12

What is pressure washing?

Accepted Answer

Pressure washing uses controlled high-pressure water to remove surface dirt, algae and grime from suitable hard exterior surfaces.

Question 13

What surfaces can you clean?

Accepted Answer

Patios, driveways, paths, paving, courtyards, commercial entrances and other suitable hard surfaces, subject to assessment.

Question 14

Can you clean block paving?

Accepted Answer

Block paving is often suitable, subject to an assessment of its condition and jointing.

Question 15

Can you clean patios?

Accepted Answer

Yes. Many patio surfaces can be pressure washed, with the pressure and method matched to the paving material.

Question 16

Can you clean driveways?

Accepted Answer

Yes, for suitable driveway surfaces such as block paving and concrete.

Question 17

Will pressure washing remove all stains?

Accepted Answer

No. Surface dirt, algae and grime can usually be reduced significantly, but some staining and weathering may remain.

Question 18

Can high pressure damage surfaces?

Accepted Answer

Used incorrectly, yes — which is why cleaning methods and pressure levels should always be appropriate for the surface being treated.

Question 19

Do you assess the surface first?

Accepted Answer

Yes. Lofty Cleans assesses the material, condition and access before recommending a cleaning method.

Question 20

Do you clean roofs?

Accepted Answer

Yes, Lofty Cleans accepts roof-cleaning enquiries across Hereford and surrounding areas, subject to assessment.

Question 21

Do you pressure wash roofs?

Accepted Answer

High-pressure washing is not appropriate for every roof. Lofty Cleans will assess the roof and advise on the most appropriate cleaning approach.

Question 22

Can roof cleaning remove moss?

Accepted Answer

Visible moss build-up can often be reduced or removed, depending on the roof material, condition and access.

Question 23

Can you remove algae or lichen?

Accepted Answer

Surface growth such as algae and lichen is a common reason for enquiries. Results depend on the roof and are confirmed after assessment.

Question 24

Is every roof suitable for the same cleaning method?

Accepted Answer

No. The method is selected according to the roof material, its condition and the access available.

Question 25

Do I need scaffolding?

Accepted Answer

Access requirements vary by property and are considered as part of the assessment.

Question 26

Can you clean gutters at the same time?

Accepted Answer

Gutter cleaning is not currently advertised as a service. Please ask when enquiring and Lofty Cleans will let you know what can be arranged.

Question 27

Do you use roof-cleaning treatments?

Accepted Answer

Treatments are not advertised as a standard service. Please ask when requesting your quote and Lofty Cleans will advise what's appropriate for your roof.

Question 28

How much does cleaning cost?

Accepted Answer

Prices depend on the property, surfaces, access and condition, so Lofty Cleans quotes each job individually rather than publishing a price list.

Question 29

Do you give instant online prices?

Accepted Answer

No. Every enquiry is reviewed so the quote reflects your actual property.

Question 30

How soon will I hear back?

Accepted Answer

Lofty Cleans reviews enquiries as quickly as possible. If it's urgent, calling 07356 211527 is fastest.

Frequently Asked Questions

General

Window Cleaning

Pressure Washing

Roof Cleaning

Quotes & Booking

Still have a question?